GSPANN took complete ownership of delivering an end-to-end automated support for the client’s release operations in a non-production environment. We provided L1/L2/L3 RE support, executed through a scalable service model to remove recurring development and QA defects.
GSPANN started by engaging in an in-depth analysis of the client's existing system and developed a version-control dashboard to quickly check the functional health of all applications running in multiple environments. We defined an escalation matrix and SLA to ensure right level of resolution for the most problematic application/environment, build/deployment failures due to automation, and track used/unused environments.
We defined Atlassian Jira workflow for development and QA teams to troubleshoot their blocking instances. We developed a self-healing mechanism for any post-deployment issue.
GSPANN scripted an automated dashboard with Ruby and Python for proactive monitoring of the RE operations. We developed the application’s frontend in Bootstrap advanced HTML and backend in MySQL. We integrated RESTful APIs with a dashboard to periodically update the health status of all applications and environments. We also automated CyberArk jobs for efficient management of access rights and password storage.
